Leading global hospitality company Hilton has appointed industry veteran Etienne Dalançon as general manager of the highly anticipated Waldorf Astoria Kuala Lumpur, set to open in late 2026. With over two decades of expertise inluxury hospitality and a proven track record of operational excellence, Dalançon will spearhead the launch of the landmark property, bringing the iconic Waldorf Astoria brand to Malaysia for the very first time.
Perfectly situated in the heart of the Golden Triangle within the vibrant Bukit Bintang district, Waldorf Astoria Kuala Lumpur will feature 268 expansive suites, seven bespoke culinary and cocktail experiences, a world-class wellness center, and impressive meeting and event spaces, all curated to offer guests an atmosphere of timeless elegance and effortless luxury.
“Etienne’s inspiring leadership and unwavering commitment to excellence will be instrumental in shaping the guest experience, developing an exceptional team, and establishing Waldorf Astoria Kuala Lumpur as a new pinnacle of luxury in the region,” said Alexandra Murray, area vice president and regional head of South East Asia, Hilton.
Dalançon joins Waldorf Astoria Kuala Lumpur following his acclaimed tenure as general manager of Waldorf Astoria Maldives Ithaafushi, where he elevated the property to global recognition, garnering top honors in Travel + Leisure World’s Best Awards and Conde Nast Traveler’s Readers’ Choice Awards. Under his leadership, the resort also achieved the prestigious five-star ranking by the Forbes Travel Guide Star Awards.
Dalançon brings a wealth of international experience, having held senior leadership roles in luxury hotels across Asia and Europe. His strategic vision and multicultural acumen have contributed to the successful launch and positioning of several high-profile properties.
Fluent in English, French, and Japanese, Dalançon is known for his passion for hospitality, his appreciation for diverse cultures, and his hands-on approach to guest engagement. A self-described gourmand, he brings a unique perspective to culinary excellence and is dedicated to fostering a culture of sincere, personalized service that is the hallmark of Waldorf Astoria.
“I am honored to embark on this next chapter in my Hilton journey and lead the talented team at Waldorf Astoria Kuala Lumpur,” said Dalançon. “Together, we will create unforgettable moments for our guests, blending the brand’s sincerely elegant service with the vibrant spirit of Kuala Lumpur.”
“Backed by our award-winning culture and a robust pipeline of luxury hotels across Asia Pacific, Hilton offers exceptional growth opportunities for outstanding leaders like Etienne,” commented Candice D’Cruz, vice president of Luxury brands, Asia Pacific, Hilton. “Under Etienne’s leadership, Waldorf Astoria Kuala Lumpur is poised to redefine luxury hospitality in Malaysia, delivering world-class experiences that celebrate both the destination and the brand’s storied legacy.”
